CARRIAGE TERMS
Thank you for choosing MiniMuse Inc.
We are committed to providing our U.S. customers with reliable, transparent, and trackable shipping services. Please read the following shipping policy carefully before placing your order.
- Shipping Coverage
MiniMuse Inc currently offers shipping services only to addresses within the United States.
Our website’s checkout page supports U.S. shipping addresses exclusively.
Please note:
We do not offer international shipping.
We do not accept orders with non-U.S. addresses.
If an order is submitted with an address that falls outside our shipping coverage area, the order may be unable to be processed or may be cancelled. - Order Processing Time
All orders are typically processed within 1–3 business days after successful payment.
Order processing includes, but is not limited to:
Order review
Payment confirmation
Warehouse picking
Packaging preparation
Shipping arrangement
The following circumstances may result in extended processing times:
Holidays or peak sales periods
Delays in inventory synchronization
Incomplete address information
Pending payment verification
Severe weather conditions or carrier operational fluctuations
We will make every reasonable effort to dispatch your order as quickly as possible. - Domestic U.S. Shipping Time
Once an order has been dispatched, standard domestic shipping within the U.S. typically takes 5–10 business days for delivery.
Therefore, the overall estimated time from order placement to delivery is typically:
Processing Time: 1–3 business days
Shipping Time: 5–10 business days
Total Estimated Delivery Time: Approximately 6–13 business days
Please note that the timeframes mentioned above are provided as general estimates only and are not absolute guarantees. - Shipping Carriers
Depending on the order destination, package volume, weight, and logistics arrangements, we may select one of the following carriers or similar logistics providers to fulfill your delivery:
USPS
UPS
FedEx
The actual carrier used for your delivery will be indicated in your shipping notification or within your tracking information. - Shipping Fees
Shipping fees for your order will be displayed at checkout.
We reserve the right to adjust our shipping fee policy based on order weight, volume, delivery region, and promotional arrangements.
If the website offers free shipping promotions, order threshold discounts, or other shipping incentives, the terms displayed on the checkout page and within the promotional details shall prevail. - Order Tracking
Once your order has been successfully shipped, you will receive a shipping notification containing your tracking information. Logistics updates typically take some time to synchronize; some carrier systems may not display the latest status until 24–72 hours after shipment.
If a significant amount of time has passed since shipment and you still have not received tracking information, or if the logistics status appears abnormal, please contact us promptly. - Address Accuracy
Please carefully verify that your shipping information is accurate and complete when placing an order. Delivery failures, returns, or delays resulting from incorrect or incomplete addresses, inability to deliver, lack of a recipient to sign, refusal of delivery, or anomalies in recipient information may impact the processing of reshipments or refunds.
If an order has already entered the processing or shipping stage, we may be unable to modify the delivery address. - Delivery Delays and Force Majeure
While we strive to arrange shipping and transport according to estimated timelines, orders may experience delays under the following circumstances:
Severe weather conditions
Peak logistics periods during holidays
Carrier system delays
Natural disasters
Public health emergencies
Regional transportation restrictions
Other force majeure factors
We appreciate your understanding and patience regarding shipping delays caused by carriers or factors beyond our control.
